Transformation Advisory & Execution · Viewpoint The next EV service bottleneck is exception capability, not training volume When a repair requires expertise, information or authority…
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Transformation Advisory & Execution · Structural Insight When the vehicle moves faster than the system around it How pricing, residual exposure, capital commitments and service…
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Insight · New Entrants & Capability TransferXiaomi did not enter automotive with only a vehicleXiaomi entered automotive with an installed user, software, device and retail…
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Insight · Economics & Value ChainDealers Keep the Workshop. OEMs Take the Annuity.EVs can reduce the routine service pool while software and connected-service economics move…
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Insight · Transformation ExecutionThe Execution VacuumAutomotive organisations can have a clear strategy and still stall because the senior capacity needed to arbitrate across functions, markets…
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Insight — System & Governance EU Automotive Distribution Is Now a Capital Allocation Decision Under Infrastructure Constraint Control in EU automotive distribution has shifted from…
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Insight · Global Operating ModelA global footprint can still hide a single point of failureGeographic spread does not create resilience when critical production, technology, data,…
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Market Insight · BangladeshBangladesh electrified mobility before it formalised itMillions of electric three-wheelers created a mobility system before regulation, safety standards and industrial policy caught…
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Insight · DigitalisationDigitisation does not fail at the interface. It fails at the handoff.A customer journey can look connected while the operating work behind it…
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